Delivery
Your orders are shipped free of charge via YURTİÇİ Cargo. Orders are processed within 1-3 business days after your order confirmation is received. Your orders will be sent to your registered delivery address within 10 business days via cargo.
Our company is not responsible for delays caused by the courier company. Your tracking number will be automatically sent to the email address used in your order once your order is processed.
Please check your delivery address before placing your order. Since our company is closed on weekends, shipments are made on weekdays.
Returns and Exchanges
If you wish to return the products you have purchased or exchange for a different size, you can return them free of charge within 15 days via YURTİÇİ Cargo to the address below, subject to the exchange/return conditions specified below, by providing the FAST FORWARD FUTURE Customer number 337397654.
Once the return process is approved, your refund will be processed using the same payment method used in the purchase transaction. If you choose a courier company other than Yurtiçi Cargo for the return/exchange process, our company will not be responsible for the shipping costs, and you will need to cover the shipping fee.
Return/Exchange Address:
FİLTEKS MODA FOREIGN TRADE LIMITED COMPANY
Address: Cihangir Mah. Şehit Zafer Kızıltaş Sk. No:9/1 Avcılar/Istanbul
Customer Code: 337397654
Return Conditions
Please send the product you wish to return to the FAST FORWARD FUTURE return address unused, undamaged, and with its original invoice.
If the invoice of the product to be returned is issued on behalf of a company, it must be sent together with the return invoice issued by the company. If the original invoice is not sent, VAT and other legal obligations, if any, cannot be refunded. Otherwise, the return process cannot be completed.
Products whose original box/packaging is damaged, has a cargo label affixed on the original box, or taped with packing tape will not be accepted for return. Products received in such condition will be sent back to the sender with freight collect.
If applicable, all standard accessories of the product must be sent undamaged and in their original packaging.
Clothing items that have been used, washed, had their tags removed, or altered will not be accepted for return.
For further inquiries, please contact us at info@fastforwardfuture.net.